Privacy Notice

The Standard Patent Glazing Co Ltd. is a privately owned, independent business specialising in the design, manufacture and installation of roof patent glazing systems.  We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law (GDPR).  This privacy notice tells you what to expect us to do with your personal information when you make contact with us or interact with our website.

We will tell you:

• Why we are able to process your information;
• What purpose we are processing it for;
• Whether you have to provide it to us;
• How long we will store it for;
• Whether there are other recipients of your personal information; and
• Whether we intend to transfer it to another country

The Standard Patent Glazing Co Ltd is the controller for the personal information we process, unless otherwise stated (ICO Registration no. Z6184260).

There are many ways you can contact us, including by phone, email and post. More details can be seen on our contact page.

Our Postal Address:

The Standard Patent Glazing Co Ltd

Flagship House,

Forge Lane,

Dewsbury,

WF12 9EL

Telephone Number:

01924 461213

For general contact, please use the form on our contact page.

Our Data Protection contact is Paul Grogan. You can contact him directly at [email protected] or via our postal address. If contacting by post, please mark the envelope ‘Data Protection Contact.’

Some of the personal information we process including your name, your home or business address, your mobile telephone number and/or your preferred contact number and your preferred email address if you have one, is provided to us directly by you, for one of the following reasons:

• You have made enquiry or complaint to us.
• You have made an information request to us.
• You have checked out within our Downloads page.
• You have applied for a job with us.
• You are representing your organisation.

We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services.  We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this policy.  We will never provide your personal data to a third party for marketing purposes.

Your Right Of Access

You have the right to ask us for copies of your personal information. This right always applies.

Your Right To Rectification

You have the right to ask us to rectify any information you think is inaccurate. You also have the right to ask us the complete information that you think is incomplete. This right always applies.

Your Right To Erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your Right To Restriction Of Processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your Right To Object To Processing

You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests.

We process data in-house.  Your personal information will not be shared with any organisation apart from us.  We will hold it securely and retain it for the period outlined in our retention policy.

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information.  We encourage you to read the privacy notices on the other websites you visit.

If you have queries or concerns, please contact us at [email protected] and we’ll respond.

Calling Our Landline

When you call us, we collect Calling Line Identification (CLI) information.  This means the phone number you are calling from (if it’s not withheld).  We hold a log of the phone number, date, time and duration of the call.  This information can be held up to 30 days.

We will not use this information for any other reason than to call you back if you have asked us to do so, if your call drops, or if there is a problem with the line.

Emailing Us

Data that we process is in the UK at the above business address. We do utilise cloud computing applications such as Microsoft Office 365 which potentially means that data may be stored outside of the UK.

We apply UK data protection law and the GDPR conditions to our processing.

Analytics

When you visit www.patent-glazing.com, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitors behaviour patterns.  We do this to find out such things as the number of visitors to the various parts of the site.  This information is only processed in a way that does not directly identify anyone.  We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.  As this is a third-party service, this potentially means that data may be stored outside of the UK.

We apply UK data protection law and the GDPR conditions to our processing.

If we do collect personal data through our website, we will be upfront about this.  We will make it clear when we collect personal information and we will explain what we intend to do with it.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website (https://patent-glazing.com/) and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

We use a cookies tool on our website to gain consent for the optional cookies that we use. Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool. You can read more about how we use cookies, and how to change your cookies preferences, on our Cookies notice page.

Purpose And Legal Basis For Processing: The purpose for implementing the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The lawful basis we rely on to process your personal data is either Article 6(1)(a) of the GDPR, for example when we require your consent for the optional cookies we use, or Article 6(1)(f) which allows us to process personal data when it’s necessary for our legitimate interests. For example in order to maintain the integrity of our IT systems and the continuity of our business.

We meet visitors at our office, including:

• Prospective clients;
• Current clients;
• External training providers;
• Job applicants; and
• Suppliers and tradespeople.

All CCTV used on our premises is operated by us, which makes SPG Co Ltd the controller. We keep footage for up to 30 days on a static server and is accessed by the Senior Management Team in the event of an incident.

The Privacy Notice on www.patent-glazing.com  was last updated on Monday 15^th July 2024.